HUBBED returns
Give your buyers the choice to return items conveniently and at a low cost.
Introducing HUBBED
eBay Australia is proud to have partnered with HUBBED — an e-commerce technology solutions company with 2,200 parcel collection points at retail locations across Australia.
Why choose HUBBED?
HUBBED returns give buyers the option to drop off their return parcels at many convenience stores and 24/7 locations* such as National Storage, Pack and Send, and independent family-owned local businesses.
HUBBED offers returns starting from $6.85** (excl. fuel surcharge) for items up to 10kg and 120cm cubic dimensions (combining length, width and height) – which is about the size limit of airline carry-on luggage. It’s a win-win for sellers and buyers!
HUBBED returns are available when the seller’s return address is a non-PO Box address, the item is within the size and weight restrictions and the buyer is based near a HUBBED drop off location. For seller-paid (free) returns, we will provide the buyer with the cheapest return label between HUBBED and Australia Post. For buyer-paid returns, the buyer will have an option to choose between a HUBBED or Australia Post return label.
*Available for buyers in eligible HUBBED drop-off locations.
**Inc. GST and excl. fuel surcharge
Benefits for sellers of offering free returns
