Refurbished Program categories & grading criteria
Open Categories
Category Grading Scales
See below the full list of categories that are enabled in the eBay Refurbished Program. For all categories listed in the doc, once accepted in the program, you will be able to list in one of the four refurbished grades based on your eligibility.
Each category in the program has a set of standards each item has to reach based on which grade it is listed in - it includes the physical grading requirements and the required functionality checks. This exists not only so you know which grade to list your item in, but to help you match eBay grades to those you may have on your own site, so all buyers get a consistent shopping experience on eBay.
We’ve made a handy guide you can download at the link below, and we’ve displayed the standards for the more popular categories for easy access as well.
Mobile Phones Grading Scale
Differences by grades: Phone must meet all criteria in order to qualify for the grade
Smartwatches Grading Scale
Differences by grades:
Smartwatches must meet all criteria in a grade in order to qualify for that grade
Tablets Grading Scale
Differences by grades:
Tablets must meet all criteria in a grade in order to qualify for that grade
Laptops & Netbooks Grading Scale
Desktops & All-In-Ones Grading Scale
Differences by grades:
Desktops & All-In-Ones must meet all criteria in a grade in order to qualify for that grade
Video Gaming Grading Scale
Differences by grades:
Video game consoles must meet all criteria in a grade in order to qualify for that grade
Audio Grading Scale
Differences by grades:
Headphones / home audio must meet all criteria in a grade in order to qualify for that grade
Smart Home & Surveillance Grading Scale
Differences by grades:
Security cameras / smart home audio must meet all criteria in a grade in order to qualify for that grade