Product ReviewsARRIS Surfboard DOCSIS 3.1 Cable Modem - T25

Worth the cost of the item

Purchased a power cord plugged it into the wall and into the T25 modem. After the first 3 lights lit up, I called up my service provider and gave them the MAC numbers on the back of the modem. It took a while to get it activated but it eventually got connected and it works like a charm. Delighted!!!!Read full review...

Verified purchase:  Yes | Condition: pre-owned | Sold by: deals_distribution

ARRIS versus Xfinity, Xfinity finally won?

Xfinity had significant issues in getting this to come online. All of their apps to activate non Comcast modems failed miserably. It took hours and hours over several days and finally visits from their technicians to get it close to working. However they fixed the voice on this modem and then the internet failed. Another long phone tree and another advanced technician finally resolved this issue.

The modem itself is not the problem it is Xfinity and the claim that this is "supported" is dubious.Read full review...

Verified purchase:  Yes | Condition: new | Sold by: jbtechcompany

EASY AND SIMPLE

SUPER EASY SETUP. I HAD NO ISSUES WITH INSTALLATION OR ACTIVATION. AFTER ACTIVATING ONLINE WHICH WAS VERY SIMPLE EVERYTHING WORKS GREAT AND MY INTERTNET IS MUCH FASTER THAN I HAD WITH MY XFINITY UNIT PLUS I LOVE THAT I DO NOT HAVE TO PAY THE RENTAL FEE TO XFINITY ANYMORE. I WOULD SAY MONEY WELL SPENT. THE ONLY THING TO KNOW IS YOU DO HAVE TO ADD A ROUTER FOR WIFI BUT I AM SO MUCH HAPPIER THIS WAY AND IT WON'T TAKE LONG TO PAY FOR ITSELF.Read full review...

Verified purchase:  Yes | Condition: new | Sold by: bra_dewaa

Excellent telephony capable DOCSIS 3.1 cable modem for xfinity connections

I always purchase my cable modems rather than pay xfinity the usurious rental fees they charge. We have xfinity "triple play" so I need a telephony capable cable modem. I checked xfinity's website and learned this ARRIS T25 is on their list of approved modems. I had been using a DOCSIS 3.0 modem and wanted to upgrade to a DOCSIS 3.1. Installation was easy and just involved calling xfinity and giving them the MTA MAC address that is printed on the modem. I buy my cable modems on eBay because I find I always get my best prices there.Read full review...

Verified purchase:  Yes | Condition: pre-owned | Sold by: rebound.discount

Pays for itself. Easy activation!

It took a bit of time to arrive. But worth the wait.
The rental cost from Xfinity is 14.50 per month. I did buy a separate wireless modem, so all in My cost is 170.00. so I'll recoup my cost in just about a year. Useful life is about 4 years.
Anyhow, quick and easy to setup on the Xfinity website. Follow the prompts enter the MAC address, and you're good to go.
Very happy.
Read full review...

Verified purchase:  Yes | Condition: new | Sold by: card_genies_nor...

As advertised.

I purchased this modem to replace my rental with Comcast. The setup took about 30 minutes and its performance is on par with the Xfinity modem (897up/42down). As for its reliability, only time will tell. At this point in time, I am very satisfied with my purchase.Read full review...

Verified purchase:  Yes | Condition: new | Sold by: bigtradindaddy

Best All around

Faster than my last modem and has more features.

Verified purchase:  Yes | Condition: pre-owned | Sold by: hitexstore

Faster than older Arris that I rented from Cable provider.

So far so good, faster than my older comcast Modem, easier to get working than the new rental they tried to send me but could not get working. Will take a bit of time but should pay for itself with $14 a month rental on an obsolete, unsupported model.Read full review...

Verified purchase:  Yes | Condition: new | Sold by: pro-distributing

DOCSIS modem

If you are a COMCAST client the setup is designed for the one that has never dealt with a computer. I wish they assumed we have at least some basic knowledge. In other words a bit too much dumb proof. Other than that it works flawlessly and speedy. Very pleased with it.Read full review...

Verified purchase:  Yes | Condition: new | Sold by: sheckky

So far so good and meets expectations.

So far so good. It is reliable in the internet and phone connection and permits faster download capacity than the modem it replaced.