Condition:
4.64.6 out of 5 stars
328 product ratings
  • 5stars

    257ratings
  • 4stars

    40ratings
  • 3stars

    11ratings
  • 2stars

    8ratings
  • 1star

    12ratings

Easy to set up88% agree

Good value93% agree

Good print quality94% agree

292 reviews

by

Wonderful!

This printer is of great quality! The touch screen has videos showing how to set up the printer. I have a laptop without a cd port and I was able to easily set up the printer to the wifi by downloading the software online (as instructed by the printer) the item cane very quickly and is of great value! Thank you!Read full review...

Verified purchase:  Yes | Condition: new | Sold by: richiedavid

by

Easy set up

My old hp printer suddenly stopped working and I REALLY needed a new printer fast. It arrived as promised, in 4 days. I'm not very tech savvy, but had it running in less an hour. Pretty simple. I like the 2 sided printing and had no problem printing off the internet. I didn't really need an Officejet, but liked the features. I'm happy with it. I've not used the color ink to print photos yet.Read full review...

Verified purchase:  Yes | Condition: new | Sold by: supremesupply4u

by

Fire all of your technicians not dedicated to the support and sale of HP products

I could not setup the printer because every time it got to the point of downloading and installing the drivers, the setup would fail. I called Customer Service twice. Both times the technicians (a different technician for each call) told me that it was impossible to install the printer as long as I had (1) Malwarebytes protection installed (a program that I have used for years and never had any problem with) (2) any third party software on my computer (every computer in the world uses some third party software). I asked them very courteously why they would treat me this way and at that they hung up on me. I will soon return this printer soon. Read full review...

Verified purchase:  Yes | Condition: pre-owned | Sold by: discountprintsu...

by

Good printer-but set up a little tough

As my title states the HP 6978 all in one handles a complete office function
It is fast printing
The set up was very tough as I had to work with HP customer support for over 2 hours to get all the drivers required loaded.
HP Support was excellent yo contact and work with
HP instant ink works well
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Verified purchase:  Yes | Condition: new | Sold by: discountprintsu...

by

Too early to tell

It’s a little early to give a good review. I’ve only printed 6 pages so far. This printer was easy to set up. I haven’t included my phone so far for wireless printing. Don’t know how to print more than one photo on a page. I’ll have to find instructions somewhere. So far it works with my laptop . Read full review...

by

Great home/small office printer!

Overall this is great home/small office printer. After installing software, setup was quick & easy.Without another printer to do a side-by-side comparison, hard to say how good the print quality is - but from what I've printed so far, I have to believe it's more than adequate for all but the most demanding print jobs. I wanted the all-in-one functionality for those occasions when I need to copy, scan, or fax. While many people could probably get away with a model like the 5255, I like that this printer has an ethernet port as well as the ability to connect a USB drive. Both of these have come in handy for me in the past.Read full review...

Verified purchase:  Yes | Condition: new | Sold by: best_buy

by

Enjoying the different features of the printer

I had to call HP support because the printing wasn't positioned correctly on the page, but once we got that straightened out, the printer is performing well. I like that it has a little bigger ink cartridges than some printers so that a person can print more pages before running out of ink. The new printer replaces an identical one on which the printhead went out after about 3 years of use. All in all, I am pleased with the new printer.Read full review...

Verified purchase:  Yes | Condition: pre-owned | Sold by: madcheetah

by

Great printer with great features

It was easy to set up. Wireless printing was easy to set up and works great! The ink cartridges are easy to access and replace. Love the Instant Ink program that offers several levels to purchase. The document feeder works great. The printer seems to be solid and well built. I would recommend this printer.Read full review...

Verified purchase:  Yes | Condition: new | Sold by: richiedavid

by

Best HP printer on market!

I LOVE this printer. I had an issue with my previous printer and the cyan colored ink cartridge, after using it everyday for 3 years. Although I used 3 different cyan cartridges and cleaned the printer head AND cartridge many times, I could not get it to work.
I use the printer for both home and business. The color is clear, the pages print relatively quickly, and I've been able to print pics, brochures, business postcards, and receipts and packing slips.
While I do not use the all in one HP officejet pro 6978 for fax, I like the HP app and having the ability to scan to my phone or computer, photocopy a document and the wireless printing capability! I love this printer.
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Verified purchase:  Yes | Condition: pre-owned | Sold by: discountprintsu...

by

HP OfficeJet PRO 6978 All-In-One Wireless Inkjet Color Printer

I have had this printer only two days, but I am very pleased with it so far. It does everything I wanted it to be able to do. I was pleasantly surprised that I could set it up myself without having to call customer service for help!
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Verified purchase:  Yes | Condition: new | Sold by: richiedavid

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